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Privacy Policy at rw4d

We keep your account data, payment details, and device information under a clear privacy framework. When you deposit through DANA, OVO, or GoPay, the transaction data we collect serves one purpose — running your account securely and processing your funds without delay.

Account Data ProtectionE-Wallet PrivacyDevice SecurityTransparent Retention

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How We Collect and Use Your Information

rw4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with rw4d, we collect the information you provide during registration — your name, email, phone number, and payment credentials. If you fund your wallet through DANA, OVO, or GoPay, we receive transaction confirmations from those providers but we do not store

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your e-wallet PIN or authentication tokens on our servers. We also collect device data automatically: your browser type, screen resolution, IP address, and session timestamps. This helps us maintain account security and detect unauthorised access attempts, particularly for returning sessions on mobile. Cookie data tracks your
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preferences and login state so you stay signed in across visits without re-entering credentials each time. We do not sell or rent your personal information to third parties for their own marketing. Data may be shared with payment processors solely to complete your deposit or withdrawal,
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and with security vendors who help us flag suspicious activity on your account. Our retention period keeps your records active for as long as your account exists. If you close your account, we retain records only as required under applicable law in your jurisdiction. Availability of
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our services depends on local law and eligible regions — we do not make guarantees about access from every location.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY HELP CHANNELS

Reach Us About Your Data

If you have questions about what data we hold on your account, or you want to request changes, our support channels are built for quick responses. Whether you need a data export, an account correction, or want to understand how your DANA deposit history is stored, the paths below connect you directly to someone who can help.

Live Chat Open the chat widget from any page on mobile or desktop. Ask specifically about your privacy query — our agents can pull your data records, explain what we hold, and walk you through deletion or correction requests in the same session.

Email Request Send a written privacy request to our support email. Written requests create a formal trail — useful if you need documentation of what was shared, changed, or removed from your account records for your own files.

Account Settings Inside your account dashboard you can view and edit stored personal details directly. Change your phone number, update your email, or remove a linked payment method like OVO or GoPay without waiting for agent assistance.

DATA HANDLING PRACTICES

How rw4d Protects What You Share

Every piece of information you give us sits behind layers of technical and procedural protection. From the moment your session opens on your phone in Bandung to the second you close the browser, here is how we treat your data at each stage of its lifecycle on our platform.

Encrypted Transfers

All data in transit between your device and our servers travels over SSL-encrypted connections. This applies to login credentials, DANA deposit confirmations, account edits, and any chat messages you send through support — nothing moves in plain text.

Cookie Controls

We use session cookies for login state and preference cookies for language and layout. No advertising trackers from third-party networks run on our pages. You can clear cookies from your browser at any time — you will simply need to log in again on your next visit.

Account Security Layers

Your account is protected by password plus OTP verification on new devices. If someone tries logging in from an unrecognised phone or browser, the session is blocked until you confirm ownership through the code sent to your registered number.

Retention and Deletion

Active accounts retain full history. If you request account closure, we remove personal identifiers within the timeframe required by applicable regulations. Transaction records needed for compliance remain in anonymised form only — not linked to your name or contact details.

Third-Party Limits

Payment processors like DANA, OVO, and GoPay receive only the data needed to complete your transaction — account ID and amount. Game providers see your session token, not your real name or phone number. We do not share browsing behaviour with external advertisers.

Requesting Your Data

You can request a copy of everything we hold on you. Reach out through live chat or email, confirm your identity through standard verification, and we compile a readable export. Corrections and deletions follow the same path — ask, verify, done.

Common Questions About Your Privacy

Real questions from account holders about how their information is stored, shared, and controlled. If your concern is not covered here, reach out through live chat or email and we will answer within your active session or by the next business day.

We collect your name, email address, phone number, and the payment method you link — whether that is DANA, OVO, or GoPay. We also record your device type and IP address at the time of registration to help secure your account from the start.

No. When you deposit through DANA, OVO, or GoPay, authentication happens entirely within that provider's app or redirect page. We receive a transaction confirmation — amount and timestamp — but never your PIN, password, or biometric data.

Open live chat or send an email request. After identity verification through your registered phone number, we prepare a data export covering your profile, transaction history, and device log. The file is delivered to your registered email within a short turnaround.

Yes. Contact support and request full account closure. We remove personal identifiers and unlink payment methods. Some anonymised transaction records may be retained where required by applicable law, but these are no longer connected to your identity.

Only payment processors involved in completing your deposits or withdrawals, and security service providers who help detect unauthorised access. We do not sell or share your data with advertisers, marketing networks, or any unrelated third party.

We use session cookies to keep you logged in and preference cookies to remember your layout choices. No third-party ad trackers run on our pages. You can block or clear cookies in your browser settings — blocking session cookies means you will need to log in each visit.

Every connection from your phone uses SSL encryption regardless of whether you access through a browser or a saved home-screen shortcut. Session tokens expire after inactivity, and new-device logins require OTP confirmation before the account opens.

Game providers receive a session token that identifies your active round — not your real name, phone number, or payment details. This keeps your identity separate from gameplay data while still allowing accurate session tracking for your records.

If your account goes inactive, personal data remains until you request deletion or until a retention period under applicable law expires. After that window, identifiers are stripped and only anonymised statistical records remain in our systems.

We notify affected account holders directly through their registered email and phone number. The notification includes what data was involved, what steps we have taken, and what you should do — such as updating your password or relinking your DANA, OVO, or GoPay method.

Privacy Policy at rw4d

Reach Us About Your Data

How rw4d Protects What You Share

Encrypted Transfers

Cookie Controls

Account Security Layers

Retention and Deletion

Third-Party Limits

Requesting Your Data

Common Questions About Your Privacy

01 What personal data does rw4d collect when I register?

02 Does rw4d store my e-wallet PIN or password?

03 How can I see what data you hold on my account?

04 Can I delete my account and all associated data?

05 Who else can see my personal information?

06 What cookies does the site use and can I block them?

07 How is my data protected during a mobile session?

08 Does rw4d share my activity with game providers?

09 How long does rw4d keep my data after I stop using my account?

10 What happens if there is a data breach affecting my account?

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